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Total delivery time = Processing (3-5 days) + Transit (2-5 days)

Since all our coffee is roasted fresh to order, please allow 3-5 business days for roasting and packaging before your order ships.

Once shipped, transit times vary by location:
- Southern California: ~2 business days
- Larger U.S. cities: ~3 business days
- Small East Coast cities: 5+ business days

All orders include tracking once shipped. Fresh coffee takes time, but it's worth the wait!

Your coffee is roasted within 48 hours of your order. No exceptions.
We never pre-roast or stockpile beans. This roast-to-order process ensures you receive coffee at peak flavor—something you'll never get from grocery store bags that sit for months.
Coffee begins losing flavor immediately after roasting, so freshness matters. That's why we take the extra time to roast yours right.

100% Money-Back Guarantee (No Returns Needed)

If you're not completely satisfied with any product in your order, we offer a full refund on the item price within 14 days of delivery.

How it works:
- Email us at marketing@40thievescoffee.com with your order details
- No need to return the product—just let us know what went wrong
- Refunds processed within 3-10 business days to your original payment method

Note: Shipping costs are non-refundable. This guarantee does not apply to merchandise or mugs (all merch sales are final).

We stand behind our coffee—if it's not what you expected, we'll make it right.

Yes! All orders include a tracking number once shipped.

You'll receive an email with your tracking information as soon as your coffee leaves our roastery. Orders are shipped via:
- 1 bag: USPS First Class
- 2-8 bags: USPS Priority Mail
- 9+ bags: UPS Ground

If you haven't received tracking within 5 business days, contact us at marketing@40thievescoffee.com

We currently ship only within the United States.

We hope to expand internationally in the future, but for now, we're focused on delivering the freshest coffee to customers across all 50 states.

If we ship the wrong product or grind size, we'll make it right at no cost to you.

Email us at marketing@40thievescoffee.com and we'll:
- Send the correct product immediately (expedited shipping if necessary)
- Cover all replacement costs
- You keep the incorrect item—no need to return it

Mistakes happen, but we fix them fast.

Damaged in transit: If your package arrives damaged, contact us immediately. In most cases, we'll cover the cost of the coffee and you cover shipping for a replacement.

Stolen or missing after delivery: Once a carrier marks your package as delivered, we cannot be held responsible for theft or misplacement. You'll need to file a claim with the carrier (USPS/UPS/FedEx) and possibly a police report.

In some cases, we may offer a one-time replacement at our discretion where you pay shipping and we cover the coffee cost.

For any delivery issues, email us at marketing@40thievescoffee.com and we'll help however we can.

Choose your grind based on your brewing method:
- Whole Bean: For home grinders (freshest option)
- Coarse: French press, cold brew
- Medium: Drip coffee makers, pour-over
- Fine: Espresso machines, Moka pots

Not sure? Go with Medium, it works for most brewing methods. Or choose Whole Bean and grind fresh at home for maximum flavor.

learn more about our grind sizes with our very own Grind Guide.

Yes! We work with cafés, restaurants, offices, and retailers.

Email us at marketing@40thievescoffee.com with:
- Your business name and type
- Estimated monthly volume
- Preferred blends or roast profiles

We'll send you wholesale pricing and details within 24 hours.